Ridwan Aksad

Ridwan Aksad’s journey with Zang SMP began as a client in 2015, giving him firsthand insight into the life-changing impact of scalp micropigmentation. Inspired by his own transformation, he remained closely connected with Zang SMP and, in 2017, joined the team to support front office operations and business growth.

As the Operations Coordinator, Ridwan is the driving force behind client relations at Zang SMP. He ensures every client receives a seamless and personalized experience by overseeing consultations, optimizing communication across social platforms, and leading digital marketing efforts with our marketing team. With a master’s degree in marketing from Hong Kong and a deep passion for customer service, His commitment to excellence guarantees that each client receives expert guidance, individualized care, and a premium service experience from start to finish.